Grace Cathedral

1.1 PERSONAL INFORMATION VS. NON-PERSONAL INFORMATION

Our primary goal in collecting information from you is to provide you with an efficient and helpful experience while using the Website. In order to do so, the Website collects two types of information about you: Personal Information and Usage Information. “Personal Information” refers to information that can uniquely identify an individual person. This information could include your first and last name, email address, mailing address, telephone number, ticket or selection information, donation amounts (if applicable), credit card number or other payment information, order tracking number, referring URL, IP address and a password. In some cases, such as with payment card information, our vendor will collect this information on our behalf, and we will not access such information directly. Before confirming your order, you will have the opportunity to review the order form and make changes and additions to the information it contains and these changes will automatically be kept for future use. We may also collect and use Personal Information to verify your identity when you are making purchases or donations. It is important to keep us updated with your most current contact information. You may ask us in writing via mail or email at [email protected] to have the information on your account deleted, updated or corrected; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Note that we may retain changed or deleted information for archival or other purposes.

“Usage Information” refers to information that does not by itself identify you or a specific individual, such as technical information about the way you interact with our Website. We may collect Non-Personal Information through any of the methods discussed above as well as automatically through the use of industry standard technologies discussed further below.

1.2 INFORMATION COLLECTED THROUGH TECHNOLOGY

We collect information from visitors to the Website, including the referring URL, your IP address, which browser you used to come to the Website, the country, state and telephone area code where your server is located and the pages of the Website that you viewed during your visit. Some of this information is gathered through the following technologies:

Cookies and Other Technology. In order to improve your user experience, we may use cookies. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of the Website. Most Web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the Website unavailable to you.

We may participate in behavioral-based advertising. This means that a third party may place a cookie on your browser, or use a web beacon, to collect information about your use of our Website so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our Website or on other websites. If you would like to opt-out from having the behavioral-based advertising companies with whom we have a relationship use your information for advertising purposes you can do so by visiting the Network Advertising Initiative or Digital Advertising Alliance.

We may also use services hosted by third parties, such as Google Analytics, to assist in providing the Services. Google Analytics uses cookies to help us analyze how users use the Services. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on their servers. Google will use this information to evaluate your use of the Services, compile reports on website activity for us and provide other services relating to website activity and Internet usage. For more information and to opt out of Google’s collection of analytics information, please visit https://tools.google.com/dlpage/gaoptout.

Web Beacons. Grace Cathedral may use a variety of other technical methods for tracking purposes, including Web beacons. Web beacons are small pieces of data that are embedded in web pages and emails. We may use these technical methods in HTML emails that we send our users to determine whether they have opened those emails and/or clicked on links in those emails. The information from use of these technical methods may be collected in a form that is personally identifiable.

“Do Not Track” Signals. We do not respond to “do not track” signals in your web browser, and do not control whether third parties do so (including service providers acting on our behalf to serve you targeted advertising).

2.1 USE OF PERSONAL INFORMATION AND USAGE INFORMATION

We use Personal Information and Usage Information, as disclosed in this Privacy Policy, in order to fill your orders, process your donations, communicate with you about your orders, donations, or other requests and to send you informational, event, and promotional materials. In addition, we may use Personal Information and Usage Information to learn more about our community so we can improve our community outreach, our funding campaigns and our programming. Specific examples of how we may use your information that we collect are as follows:

(a) To provide the Website to you.

(b) To monitor visitor trends and usage patterns, as well as to advertise to you.

(c) To send one or more emails regarding your purchase or donation, including regarding customer service issues. We may also telephone you regarding fulfillment of your order.

(d) To send you free electronic newsletters and promotional emails regarding upcoming events and/or services.

(e) To keep a record of our correspondence with you. For example, if you contact us by telephone, email or letter, we may keep a record of your contact information, correspondence or comments. If you report a problem with the Website, we may collect this information in a file specific to you. In addition, if you provide us feedback through the Website, by email or by calling us, we may ask for your name and email address in order to send you a reply. You may contact us at [email protected] to request the removal of this information from our database.

2.2 DISCLOSURE OF PERSONAL INFORMATION

Except as otherwise stated in this Privacy Policy, we do not sell, trade or rent your Personal Information collected on the Website to others. From time to time, we may trade mailing lists with other organizations for the purposes of conducting one-time mailings and other marketing activities. We may also disclose your Personal Information to our third-party service providers.

From time to time, we may be required by law enforcement or judicial authorities to provide Personal Information to the appropriate governmental authorities. We will disclose Personal Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Moreover, we may release account information and Personal Information when we believe that such release is reasonably necessary to protect the rights, property and safety of our users, others and ourselves.

2.3 OPTING OUT

We may from time to time send you email or other communications regarding current promotions, specials and new additions to the Website. If you have supplied us with your telephone number(s) you may receive telephone calls from us with information or requests for information regarding an order you have placed. You may “opt out” or unsubscribe from our newsletters and non-transactional related emails and disclosures to third parties for promotional purposes by following the unsubscribe instructions in any email you receive from us or by sending an email to [email protected] with the subject “unsubscribe from promotional emails.” Being removed from our email list does not mean that you will automatically be removed from our regular mailing list. If you would like to be removed from our mailing list completely, you will need to contact our office using the contact information set out below.

3.1 OUR SECURITY MEASURES

Although Grace Cathedral uses reasonable efforts to safeguard the security of your Personal Information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure.

3.2 THIRD-PARTY LINKS

The Website contains links to third parties who may collect information directly from you. Each of the websites linked from the Website have separate privacy policies and data collection practices, independent of Grace Cathedral. Grace Cathedral has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites, nor does Grace Cathedral make any warranties or representations about the contents, products or services offered on such websites or the security of any information you provide to them.

4.1 CHANGES TO OUR POLICY

This Privacy Policy is effective with respect to any Personal Information collected on or after the effective date first set forth above. Grace Cathedral reserves the right to modify or supplement this Privacy Policy at any time. If we make any changes, we will update the Website and Privacy Policy to include such change and notice thereof. Please review this Privacy Policy often to review any changes that may affect your use of the Website. Your continued use of the Website once the revised Privacy Policy has been posted on the Website affirms your agreement to such changes.

4.2 CHILDREN, PARENTAL CONSENT POLICY

The Children’s Online Privacy Protection Act imposes certain requirements on websites that are directed toward children under 13 or that knowingly collect Personal Information from children under the age of 13. We will collect children’s Personal Information only in the event that they are being registered for a class by an adult. If we learn that we have inadvertently gathered Personal Information from children under 13, we will attempt to notify such child’s parent or guardian and erase such information from our records, unless the child’s parent or guardian consents to our maintaining such information.

4.3 INDIVIDUAL CALIFORNIA RESIDENTS

California residents may choose to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes or choose to opt out of such disclosure. To make a request or to opt out at any time, please contact us by sending an email to [email protected] or using the other contact information provided below. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.

4.4 USERS OUTSIDE THE UNITED STATES

The Website and the services upon which the Website is hosted are located in the United States and are intended only to be used by individuals in the United States. Personal Information you submit using the Services will be transferred to and stored in the United States. By visiting the Website and submitting Personal Information, you authorize this transfer.

4.5 CHANGES/CONTACT US

If you have any questions about this Privacy Policy, the practices of our Website, your dealings with our Website or would like to request changes to your Personal Information that Grace Cathedral has collected, please contact us by sending a letter or email to:

Grace Cathedral
1100 California St.
San Francisco, CA 94108
[email protected]